Subscription Policy

1. Overview

By purchasing a subscription from Nuae, you agree to recurring billing and the terms outlined in this Subscription Policy. This applies to all subscription products offered on our website.

2. Subscription Billing

When you place a subscription order, you authorize Nuae to automatically charge your payment method at the selected delivery frequency (e.g., every 30 days).

Your subscription will automatically renew unless canceled prior to your next billing date.

3. Billing Timing

You will be charged on a recurring basis according to your selected subscription interval.

Orders are processed shortly after billing, and once processed, they cannot be canceled or modified.

4. Managing Your Subscription

You can manage your subscription at any time by:

Logging into your customer account portal
Contacting us at hello@getnuae.com

Through your subscription portal, you can:

Cancel your subscription
Skip a delivery
Change delivery frequency
Update shipping or payment details

5. Cancellation Policy

You may cancel your subscription at any time.

However, cancellations must be made before your next billing date.

If your subscription has already been billed or processed, that order will still be fulfilled and is not eligible for cancellation.

6. Refunds on Subscription Orders

Subscription orders are not eligible for refunds once they have been processed.

Please refer to our Refund Policy for additional details.

7. Failed Payments

If your payment method fails:

We may attempt to process the payment again
Your order may be delayed until payment is successful

We reserve the right to cancel your subscription if payment cannot be completed.

8. Pricing & Changes

We reserve the right to modify subscription pricing at any time.

If pricing changes:

You will be notified in advance
Changes will apply to future billing cycles only

9. Policy Abuse

We reserve the right to refuse or cancel subscriptions in cases of suspected abuse, fraud, or excessive refund requests.

10. Contact

For any questions regarding your subscription, contact:

Email: support@getnuae.com

Business Name: Nuae